FAQ

Product Information
We try our best to ensure that the descriptions, pictures and price information of all products on the website are accurate. If there are any errors, we reserve the right to change the information at any time.

Order Processing
All orders will be processed as soon as possible after confirmation. Under normal circumstances, the order will be shipped within 2 working days, and the specific shipping time may vary depending on stock status and payment confirmation.

Shipping and Delivery
We offer a variety of delivery methods. The shipping cost will be calculated based on your geographical location and the selected shipping method. Please make sure to provide an accurate delivery address to avoid delays in delivery.

Return and Exchange Policy
If you are not satisfied with the plumbing pliers you purchased, you can apply for a return or exchange within 14 days of receiving the product. The product must be in unused condition and accompanied by the original packaging and invoice. Shipping costs are borne by the customer unless there is a quality problem with the product.

Quality Assurance
We provide a certain period of quality assurance for all products. Please refer to the instructions of each product for the specific time. If quality problems occur during the warranty period, please contact us in time and we will provide you with a solution.

Customer Privacy
We value user privacy and promise not to sell or disclose your personal information to third parties. Please see our privacy policy for details.

Contact Customer Service
If you have any questions or need help during the shopping process, please feel free to contact us through our website customer service or contact number. Our customer service team will serve you wholeheartedly.

Company name: HARDWARE SHOP TO YOU
Address: 206/208 Sylvania Rd, Miranda NSW 2228 Australia
Tel: 61295243992

We hope you have a pleasant experience in your purchase, thank you for choosing our adjustable water pipe clamp!