To ensure that our customers' orders are delivered safely and quickly, we work with a number of well-known local and international logistics companies, including Australia Post, StarTrack, CouriersPlease, Aramex, DHL Express and FedEx. We will match you with the most suitable logistics service based on your address, product weight and selected delivery method.

Delivery Range

We provide full delivery services within Australia, and some products support international delivery. Please refer to the product details page for details.

Delivery Time

All orders will be shipped within 2 working days after payment is confirmed.

After the order is confirmed, you will receive a shipping notification with a logistics tracking number.

Estimated Delivery Time
Standard delivery (Australia Post or Express): About 7 working days
Expedited delivery (Express Mail or DHL): About 3 working days
International transportation: Estimated delivery time is 14 working days Specific time
Delays may occur in remote areas or special weather.

Shipping fee instructions
The shipping fee will be automatically calculated on the checkout page based on the product size, weight and destination.

Shipping Responsibility and Support
Please ensure that the address you provide is complete and accurate. If the delivery fails due to an incorrect address, the customer will be responsible for the cost of re-delivery.
If the package is lost or damaged during transportation, please contact customer service within 48 hours after receiving the product, and we will assist you in contacting the logistics company to resolve the issue.