Thank you for choosing www.versaplumbertools.com! To ensure that your shopping experience is smooth and pleasant, please read our refund terms carefully before purchasing:

Refund Application Period
You can apply for a refund within 14 days after receiving the product. Please make sure to submit your refund application within this period, otherwise we will not be able to process the refund request.

Return Conditions
In order to be able to process a refund smoothly, the returned product must be in unused condition and accompanied by the original packaging, all accessories and invoice. The product must be in perfect condition.

Refund Process
Please submit a refund application through our customer service email and explain the reason for the return.
We will review your refund application after receiving it and respond to you within 3 working days.
If the application is approved, please send the product back to the address we specify as instructed.

Shipping Responsibility
Unless there is a quality problem with the product, the return shipping cost is borne by the customer. We recommend that you use a trackable mailing method to ensure the safe return of the product.

Refund Method
Once we receive and inspect the returned product, the refund will be processed within 5 working days. The refund will be directly returned to your original payment method, and the specific arrival time may vary depending on the processing of the bank or payment platform.

Refund for quality issues
If the product you received is defective or damaged, please contact us within 14 days after receiving the product. We will bear the return shipping cost and provide a full refund or replacement service.

We are committed to providing you with quality products and services. If you have any questions about the refund terms, please feel free to contact us! Thank you for your understanding and support!